Frequently Asked Questions
Paying membership dues
ARC Forms
Click here for the online ARC form.
Simply fill out this form and click submit. It emails us your completed form.
** Don't forget to add your attachments.
You may need to reference the Architectural Criteria which you can access by clicking here.
Simply fill out this form and click submit. It emails us your completed form.
** Don't forget to add your attachments.
You may need to reference the Architectural Criteria which you can access by clicking here.
Gatehouse Forms
Click here for the online gatehouse form.
Simply fill out this form online and click submit. It will email us your completed form so there is no need to make an extra trip to the office.
Simply fill out this form online and click submit. It will email us your completed form so there is no need to make an extra trip to the office.
Meet Our Staff
Water/Gas/Etc.
Castle Group Residential Service
800-337-5850 x1
Castle Group Emergency
954-396-5300
Warranty Department
855-753-8292
JEA (Water Utility)
904-665-6000
Teco Peoples Gas
904-739-1211
Flordia Power & Light (FPL)
800-966-4875
Report an electric outage here
Waste Collection
904-825-0991
800-337-5850 x1
Castle Group Emergency
954-396-5300
Warranty Department
855-753-8292
JEA (Water Utility)
904-665-6000
Teco Peoples Gas
904-739-1211
Flordia Power & Light (FPL)
800-966-4875
Report an electric outage here
Waste Collection
904-825-0991
Warranty Issues?
To Request Warranty Service:
Please submit all Warranty requests through email at jaxwarranty@pulte.com
Business hours are Monday-Friday, 8:00am-4:00pm. If you are unable to email, you may leave a message at 904-363-0482. All warranty requests are responded to within (2) business days.
To Report a Warranty Emergency After-Hours: If your situation is an Emergency, please call (866)-744-8753. Our after hour representative will be able to assist you in contacting the appropriate vendor to schedule emergency service. Response times for emergency services depends on the Contractor availability.
Please submit all Warranty requests through email at jaxwarranty@pulte.com
Business hours are Monday-Friday, 8:00am-4:00pm. If you are unable to email, you may leave a message at 904-363-0482. All warranty requests are responded to within (2) business days.
To Report a Warranty Emergency After-Hours: If your situation is an Emergency, please call (866)-744-8753. Our after hour representative will be able to assist you in contacting the appropriate vendor to schedule emergency service. Response times for emergency services depends on the Contractor availability.
Charged for Irrigation that isn't yours?
Please send your bill to astringfellow@castlegroup.com Make sure all pages are legible. Please clearly mark which charges are not yours.
Summary of fees
Certificate of Insurance for Del Webb Nocatee
To request a certificate of insurance click here.
